Advantek is a true family-owned and operated appliance repair company, employing three generations in all areas of the company. They work out of three strategic locations, which allows them to cover over seventy zip codes and keep their service call cost the same for all. Because their focus is high-end equipment, each technician’s level of experience is much greater than average.
Advantek Service Group’s service call is $89 flat. This pays for travel and diagnostic for one unit. If a second trip is necessary, it is all inclusive to the service call. When the cause of failure is found, a flat job charge is quoted, which includes parts and labor with a 1 year part and labor warranty!
Advantek has focused their technical training on the repair and service of high end equipment and each technician has between 8 and 11 years of experience within that focus. Their techs know that fixing the unit is not enough; they are trained to treat and take care of your appliance as if it were their own. They work to maintain not only the function, but also its style. They believe that their job is to keep your unit at 100% for as long as it makes sense to do so, which is why they do not sell. If they tell you it’s not worth repairing—it’s the truth.
They hate for their customers to have to wait, so when setting up a time slot they encourage you to take care of your day first. They work around your schedule and call with a 30 minute lead time. As long as you are within that half hour of your home, they will take the minimal amount of time out of your day.
This is just a few things Dale Cardwell has to say about AdvanTek Service Group and the appliance service and repair that we do.